Rain Free Days® App Privacy Notice

“Teva” means Teva UK Limited, Ridings Point, Whistler Drive, Castleford, England, England, WF10 5HX (the “data controller”)

Teva may also be referred to in this Privacy Policy collectively as “we”, “us” and “our”.

Scope of this Privacy Notice

This Privacy Notice explains who has access to your Personal Data (defined as information that relates to any living identifiable individual) in the App (defined as this mobile application). Teva does not have access to nor uses or collects your personal data in the App. This Personal Notice applies to your personal data displayed or stored the App and any personal data you disclose in support communications about the App.

By downloading and signing up for this App you acknowledge and agree to the usage, including, without limitation, process, display and transfer of your personal data subject to this Privacy Notice.

Your Personal Data in the App

On signing up for the App you will be asked to enter the following details about you, such as:

As you use the App, you will be asked to track details about your headaches, such as the severity and duration of your headache and medications used to manage your headaches.

Unless you consent to the optional backup of your data, all the data about you and your headaches will be stored on the mobile phone or device that you use to access to App. This means that Teva nor any other third party will have access to your Personal Data in the App so we will not process or use your Personal Data in the App. Should you choose to consent into the optional backup, your data will be stored in the cloud by a third party service provider UKFast.Net Limited.

App Access & Registration

When you first use the App you will also be asked to provide a batch code verification for your AJOVY® medication. No Personal Data is submitted from the App or accessed or used by the third party as part of this verification process.

Once registered to use the App, you will use either a PIN code or security features on your phone, such as face ID or fingerprints, to login to the App. You will be asked to enter answers to a number of security questions as part of the App registration process. If you forget the pin you use to access the App, you will be asked to enter the answers to these security questions again. Like the data about you and your headaches, the answers to the security questions will also be stored on your mobile phone or device that you use to access the App.

Support and Queries

We use a third party, Magnetic HCA Ltd t/a 11 London (“11 London”), to run the App on behalf of Teva. If you want to learn more about the App, have any problems using the App or think that the App is faulty please email Support@11-london.com.

11 London will process any personal data you provide in your email to 11 London to respond to your query. The legal basis for processing your personal data for this purpose is your consent as provided in the App. 11 London will only share personal data you disclose to 11 London with Teva if you wish to exercise one of your rights under this Privacy Notice.

11 London is bound by contractual obligations to keep your personal data confidential and appropriately secure.

If you wish to contact Teva in relation to this Privacy Notice or to exercise any of your rights contained therein, Teva will process any personal data you provide in your email to respond to your query. The legal basis for processing your personal data for this purpose is your consent as provided in the App.

Aggregate Data Reports

Teva will receive aggregated data in relation to usage of the App. This aggregated data will not include any of your Personal Data nor will Teva be able to identify any App users from the aggregated data reports.

Retention

11 London or Teva shall retain your personal data for the length of time it takes to deal with your query. For the optional back-up, the data will be stored until you delete the App from your phone or if you do not use the App is not used for a period of six months. In both cases, your data will be automatically deleted from the back-up. Should you wish to request an earlier deletion of your data, you may contact us at the contact details provided below.

Security

Teva and 11 London takes all reasonable measures to secure any personal data that we may receive from you from accidental loss and from unauthorised access, use, alteration or disclosure. Data is transferred securely using SSL encryption and stored on secure servers. Additionally, 11 London take further information security measures including access controls, stringent physical security and robust information collection, storage & processing practices.

However, please be aware that the internet is an open system and Teva cannot guarantee that unauthorised third parties will never be able to defeat those measures or use your personal data for improper purposes.

Your rights

You may be entitled under applicable law to ask Teva, as data controller, for a copy of your information, to correct it, erase or restrict its processing, or to ask us to transfer some of this information to other organisations. You may also have rights to object to some processing / usages of your personal data. These rights may be limited in some situations – for example, where we can demonstrate we have a legal requirement to process / use your personal data.

To exercise any of your rights in relation to your personal data, please contact EUprivacy@tevaEU.com.

We hope that we can satisfy any queries you may have about the way in which we process / use your personal data. If you have any concerns about how we process / use your personal data, please get in touch. However, if you have unresolved concerns you may also to contact to the data protection authority in the location in which you are based, namely the UK Information Commissioners Office.

Changes to this Privacy Notice

If our privacy notice changes in any way, Teva will place an updated version of the notice on this page. Regularly reviewing this page ensures that you are always aware of who has access to your personal data, uses it and under what circumstances, if any, we will share it with other parties.

Contact

If you have any questions about this App, please contact Support@11-london.com. If you have any questions about this policy, please contact Teva’s data protection officer at EUprivacy@tevaEU.com